Privacy Policy

Information We Collect

At Serenity Day Spa, we collect personal information that you voluntarily provide when contacting us or booking services through our website. This information may include your name, phone number, and email address submitted through our contact forms, booking requests, or inquiry submissions. We only collect the information necessary to serve you and provide the best spa experience possible in Asheville, NC.

How We Use Your Information

Serenity Day Spa uses the information we collect to respond to your inquiries, schedule and confirm your spa services, and keep you informed about updates or promotions. We may also use your contact details to send appointment reminders or follow up after your visit to ensure your satisfaction. Your information helps us deliver a personalized and seamless experience every time you connect with us.

Information Sharing

Serenity Day Spa does not sell, trade, or rent your personal information to third parties under any circumstances. We may share your information with trusted service providers who assist us in operating our website or managing our scheduling systems, and these providers are required to keep your information confidential. Any sharing of data is limited strictly to what is necessary to deliver our services to you.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to analyze site traffic and understand how visitors interact with our pages. We may use third-party analytics tools to help us improve the performance and content of the Serenity Day Spa website. Additionally, call tracking technology may be used to measure the effectiveness of our marketing efforts - no personally identifying call data is sold or misused.

Your Rights

You have the right to access, correct, or request deletion of any personal information that Serenity Day Spa has collected from you. You may also opt out of receiving promotional communications from us at any time by contacting us directly or using the unsubscribe option in any email we send. We are committed to honoring your privacy preferences promptly and respectfully.

Contact Us

If you have any questions or concerns about this Privacy Policy or how Serenity Day Spa handles your personal information, please do not hesitate to reach out to us. You can contact us by email at demo@getdmdigital.com. We are happy to address any privacy-related questions and ensure your information is being handled to your satisfaction.

Changes to This Policy

Serenity Day Spa reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices or applicable laws. When changes are made, we will update the effective date at the top of this page and post the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.